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How to deactivate Shopify store: A simple guide 2023 (A-Z)
How to deactivate Shopify store: A simple guide 2023 (A-Z)

Are you wondering how to deactivate Shopify store? As a Shopify merchant, you may find yourself asking this question from time to time. There could be various reasons for deactivation. Perhaps you need to take a break to repair or upgrade your store, or maybe you're planning to move to a different industry without achieving significant results.

However, if you're unsure about the deactivation process and want to avoid wasting time learning it from Shopify tutorials. This article, "How to Deactivate a Shopify Store: A Simple Guide," is here to help. Beae will provide you with step-by-step instructions on how to close or delete Shopify store and pause it without any hassle. Let's get started!

Things to consider before deactivating Shopify store

Deactivating your Shopify store is a significant decision that requires careful consideration. Once you deactivate it, there are changes that cannot be undone. Deactivation means that you will cancel store and delete Shopify store permanently. If you're uncertain, it's recommended to use the "Pause and Build" option instead of completely closing your store.

Only deactivate your Shopify store when absolutely necessary, as you'll lose access to the Shopify admin page once it's deactivated.

A critical note is that you cannot create a new online store with the same domain name as a deactivated online store. For example, Your Store is called Blink Silver and has a URL of blink-silver.myshopify.com. If you have already deactivated this store, when you create a new store you can still use the store name Blink Silver but can no longer use the URL blink-silver.myshopify.com.

Here are the things Shopify also encourages users to consider before deactivate

  • Ensure that you've paid all fees. Failure to do so may result in not receiving an invoice after deactivation. You can view your invoice history and outstanding charges on your account from the Invoices section of the Settings > Payments in the Shopify admin page.
  • Even if you close Shopify, third-party apps may continue to charge you a monthly subscription fee. Therefore, cancel your service with those apps to avoid external charges before deactivating your store.
  • If you don't deactivate or close your store and the owner suspends it, you'll still be required to pay the reduced subscription fee of $9/month.
  • You can save store information by Exporting CSV files. Shopify retains your store data for two years, but you will have to purchase a pricing plan to be able to review or access any store data or assets.
  • If you have a custom domain purchased through a third party, you should remove it from your store using the Shopify admin page. From your Shopify admin, go to Settings > Domains > Click Delete domain > Click Remove again to confirm. If you don't remove your domain from your Shopify store before deactivating it, you may not be able to use it for another website
  • Shopify's Strict HTTP Transfer Security (HSTS) policy remains in effect on your domain for 90 days after you deactivate your store.This policy helps to ensure the security of your business and your customers.

These are essential considerations to keep in mind before deactivating your store. Take the time to read them carefully as they will impact your future interests.

How to deactivate Shopify store in 4 Steps

Let's walk through the steps to deactivate your store. With just four simple steps, you can completely close your store. Please take a moment to carefully consider this process.

Step1: Go to Settings > Plan from your Shopify admin

deactivate Shopify store
Go to Settings > Plan
Step 2: Click Deactivate store
step to deactivate Shopify store
Click Deactivate store
Step 3: Select a reason for the deactivation, and then click Continue
step 3 to deactivate Shopify store
Click Continue
Step 4: Enter your password, and then click Deactivate now
step 4 to deactivate Shopify store
Click Deactivate now

How to pause Shopify store? 

The "Pause and Build" plan can be the right choice when you need time for upgrades or want to keep your shop open for a specific period. With this plan, you can still access the Shopify admin page, view basic site performance reports, and make necessary edits to your products. However, customers will only be able to view products without the ability to make payments or complete purchases. This means your store will continue to operate at a reduced cost of $9 USD per month.

Note that all your apps will still work after pausing your store. If you want to pause your apps, you'll need to disable them individually. Here are 3 Steps to Pause and reopen your store

3 Steps to Pause Shopify Store

Let's go through the steps to pause Shopify store. The process of pausing the store is quite similar to deactivating, so it's important to follow these steps carefully to avoid any confusion.

Step 1: Click Settings > Plan From your Shopify admin

Steps 1 to Pause Shopify Store

Click Settings > Plan

Step 2: Click Deactivate store 

step 2 to Pause and build

Click Deactivate store

Step 3: Click Switch to Pause and build

step 3 to Pause and Build

 Switch to Pause and build

3 Steps to reopen your store after you pause and build

Choosing the "Pause and Build" plan means that when you decide to unpause, you'll need to select a new plan since the reduced cost plan of $9 USD per month will no longer be available. When you're ready to reopen your store, log in and choose a new package that best suits your needs.

Step 1: From your Shopify admin, go to Settings > Plan

Step 1 to reopen Shopify store

Go to Settings > Plan

Step 2: Click Choose plan for the plan that you want

step 2 to reopen Shopify store

Click Choose plan

Step 3: Carefully review the plan details, and then click Choose Basic; Choose Shopify or Choose Advanced

step 3 to reopen Shopify store

Choose plan

Final words 

In summary, deactivating or closing your store is often an undesired situation for store owners. Therefore, it's crucial to consider it carefully before making a decision. This article, "How to Deactivate Shopify Store: A Simple Guide (A-Z)” provides simple steps and clear illustrations. We hope it's helpful to you. 

 

By Beae Partnership

Last updated Mon, Aug 26, 2024