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The store payment is managed completely by Shopify. Shopify will charge monthly base on the payment cycle. It means that if you uninstall the app (cancel the subscription) within Shopify's payment cycle, Shopify system still charge your amount for that billing period. In this situation, you may feel free to contact Beae support for a refund.
If you would like to get the Free trial plan, you need to go through the Shopify trial period first. Furthermore, we do payments through Shopify payment gateway only, thus you need to complete payment setup for your Shopify store as well.
When the free trial is over, Shopify will send you a confirmation email. If you haven’t been readied for a paid plan yet, please cancel the Professional plan according to the instructions in Shopify's email. If you take no action, the trial plan will automatically become a paid plan, and you will be charged in the last Shopify billing cycle.
You can request a refund at any time you are not satisfied with the quality of products and services. We will proceed you a full amount refund of the first billing cycle as we do have the 30-Day Money-Back Guarantee. You may refer to this link: [link] for detailed information.
In terms of refund polices, we count the payment accordingly monthly billing cycle. The refund amount will be calculated including the full amount of the current billing cycle and all unused months. The used months won’t be refund.
We open affiliate program for every user. You can sign up for an affiliate account from Beae app dashboard, then send the referral link to your friends. You will get 50% of your referrals' payout value for lifetime. [Click to register now]